Privacy Policy
Privacy Policy (UK GDPR Compliant)
Last updated: 30 December 2025
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
We are the data controller responsible for your personal information.
Name: Basabridge Legal
Address: Kings House, St Johns Square, United Kingdom, WV2 4DT
Email: ariel@basabridge.co.uk
2. Information We Collect
We may collect and process the following personal data:
2.1 Information You Provide
Name
Email address
Phone number
Account login details
Payment information (processed by third-party providers) Legal questions, chat messages, and uploaded documents Reviews and feedback Identity verification information (if required)
2.2 Automatically Collected Data
IP address
Browser type and version
Device identifiers
Usage data and activity logs
Cookies and tracking data
Approximate location data
2.3 Special Category Data
You may provide sensitive information as part of your legal query (e.g., health, financial, employment, or criminal matters).
We only process this data when you voluntarily provide it and on the basis of:
Explicit consent, or
Legitimate interests (legal information services), with safeguards
3. How We Use Your Information, We use your data for the following purposes:
Purpose Lawful Basis
To provide legal-advice style services to match you with experts; Customer service; Legitimate Interests; Process payments; Improve website performance; Prevent fraud or abuse; Legal Obligations
4. How We Share Your Information
We may share your data with:
Professional experts who answer your questions; Payment processors (e.g PayPal) Cloud hosting and IT service providers; Customer support tools; Analytics and website performance services; Legal authorities, if required by law. We never sell your personal data.
All third parties are required to maintain confidentiality and comply with UK GDPR.
5. International Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards such as:
ICO-approved International Data Transfer Agreements (IDTAs) UK GDPR Addendum to Standard Contractual Clauses (SCCs) Data encryption and minimisation
6. Data Retention
We keep your data only as long as necessary:
Cookies: according to cookie type and browser settings After this period, data is securely deleted or anonymised.
7. Your Rights Under UK GDPR
You have the right to:
Access your data
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) ICO Contact: https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.ico.org.uk&c=E,1,4OhotWTC8Ift0XeMEj0yPXX-WCPuK7fVtbJl8asq7yYVILq9rSkuya-9mhXyORjeJU5Z-cj5Kn7kSk1f8EtAe7mjR7PcWe9t17VGopgpPY_yjvDdlKpa7Wd3Jg,,&typo=1
To exercise your rights use the contact form
8. Security Measures
We implement appropriate technical and organisational measures, including:
Encryption of data in transit and at rest Secure password management Role-based access controls; Data minimisation; Regular security audits;Monitoring and breach detection systems However, no online service is completely secure.
9. Cookies & Tracking Technologies
We use cookies to:
Improve website functionality
Remember user preferences
Analyse site traffic
Enable login and authentication
Provide relevant advertising. You can manage cookies through your browser settings.
A full Cookie Policy can be provided separately on request.
10. Children’s Privacy
Our services are not intended for individuals under 18 years old.
We do not knowingly collect data from minors.
11. Changes to This Privacy Policy
We may update this policy from time to time.
Updated versions will be posted with the new "Last Updated" date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us using the contact form.